Trained U.S. techs
First 30 minutes free
Hey there,
how can we help?
What issue are you experiencing with your network?
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Get Connected
Need help with your network?
Choose how you'd like to connect with our team
Remote Fix
We connect to your device securely and fix the issue in real time.
Schedule Video Consultation
Book a one-on-one video session with a technician at a time that works for you.
Video Support
Face-to-face video support where our technician walks you through the fix step by step.
How It Works
Get your network fixed in 4 simple steps — pricing is always disclosed upfront
Tell Us About It
Describe your network issue so our team can prepare a fix.
Free Diagnosis
Our technician identifies the problem and explains the solution and pricing upfront.
Remote Fix
With your permission, we connect securely and resolve the issue in real time.
You're Back Online
Your network is back to full speed — fast, transparent, and hassle-free.
Full Coverage
What's Included
Every service includes a comprehensive approach to get your network running perfectly.
WiFi Optimization
We optimize your WiFi settings, channel selection, and signal strength for the best coverage.
Network Security
We secure your network with strong encryption, firewall rules, and intrusion prevention.
Firmware Updates
We update your router firmware to the latest version for stability and security patches.
Router Configuration
We configure your router settings including DNS, QoS, port forwarding, and more.
Device Connectivity
We troubleshoot and fix connectivity issues for all your devices — computers, phones, smart TVs.
Speed Optimization
We optimize your network for maximum speed and minimize interference and bottlenecks.
Live & Secure
How Remote Fix Works
Our online technicians fix your network remotely — with your permission, at your pace
Secure Remote Connection
We connect to your computer using trusted remote access tools — only with your explicit permission.
Live Troubleshooting
Our technician works on your network issue in real time while you watch. Every step is explained clearly.
Network Optimization
We optimize settings, update firmware, and configure your network — all done remotely.
Verified & Complete
We verify everything is working before disconnecting. You stay in control throughout.
All Your Devices
Protection for every device in your home
One Support America Protection plan covers it all — computers, phones, Wi-Fi, printers, smart home and more.
Protection Plans
Pick the plan that fits your home
All plans include unlimited remote help from trained U.S.-based technicians. Free first 30-minute diagnosis on every session.
Flat-Rate Services
Popular Network services
One-time remote fixes with upfront pricing and a free 30-minute diagnosis on every session.
Smart Home
Smart Home Device SetupConnect smart speakers, plugs, bulbs, and cameras to your network and app.
Security
Virus & Malware RemovalDeep clean your computer of viruses, malware, adware, and unwanted programs.
FAQ
Questions & Answers
Common questions about our network service
No Fix, No Fee Promise
Your first 30 minutes with a trained U.S.-based technician are free. If we cannot fix your issue during a paid session, you are not charged. Pricing is always shared before any work begins.
Trusted & Verified
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